Cookie Policy

The Company Softell Ltd, with registered office in 42a Riverside workshops, Pipe House Wharf, Morfa Road, The Strand, SA1 2EN, Swansea, UK, provides the following information on the processing of the browsing data and on the cookies of the website www.sduko.com (hereinafter also referred to as the "Website”).

The following notice refers to the Website and not to other websites of third parties that the user may consult through a link. This Policy shall be read in addition to the Privacy Policy, available at the following link to which we refer for any other information on the policy adopted by the Company for the management of the Website.

A. Purpose of processing

The Company may collect and process certain information during your browsing of the Website, also by automatic means such as through the installation of cookies in the client or in the user's device to supply and complete the varied services and features offered by the web site. Below given are the related processing methods.

B. Processing methods

1 Browsing Data

The IT systems and software procedures responsible for the website's operation acquire some personal data during their regular operation, the transmission of which is implicit in the use of the Internet communication protocols. This information isn't collected to be related to identified persons. Still, in light of its nature, they could identify the users through processing with data held by third parties. This category of data includes the user’s IP address who connects to the Website, the URIs (Uniform Resource Identifier) of the resources requested, the time of the request, the method used in submitting the request to the server, the file size obtained in response, the numeric code indicating the status of the answer given by the server (successful, error, etc.) and other parameters related to the user’s operating system and the user’s IT environment. Such data are only wont to obtain anonymous statistic information about the utilization of the web site and to see its proper operation and are immediately erased after processing. The data could also be used to determine criminal liability, for instance, in case of cybercrimes committed to damage the Website. Except for this case, the data are stored for the period outlined in the relevant legal provisions, for the time strictly necessary to provide the user with the service required to ensure communication transmission.

2 Cookies

Cookies are short text files that are downloaded to the user's device once they visit an internet site. At each subsequent visit, cookies are sent back to the website that originated them (first-party cookies) or to another website that recognises them (third-party cookies). Cookies are functional because they allow a website to identify user's devices. The recorded information on the device of user may be reused during the same visit to the Website or later, even after days. As per the user's preferences, Cookies are genuinely stored by the individual browser on the specific device used for example: computer, tablet, smartphone. Depending on the function and purpose of use, it's possible to spot differing types of cookies:

2.1 First-party and Third-party: Technical cookies

Technical cookies perform IT authentication or monitoring sessions and storing specific technical information regarding the user who accesses the online site. Among these technical cookies, we underline the so-called "essential cookies", also called “strictly necessary”, which enable functions that otherwise would render it impossible to use the Website comprehensively. The Company only uses these cookies. They are only stored on the user's computer during the present browser session. A cookie of this type is also used to store the user's decision on cookies on the Website. The essential cookies cannot be disabled by using the Website functions. The installation of those cookies doesn't require the prior consent of users. These cookies can be deactivated and deleted via the browser settings. All modern browsers allow changing cookies settings. All these settings can be found in your browser's "options" or "preferences" menu. To understand these settings, the subsequent links could also be helpful. Alternatively, you'll use the "Help" option in your browser for more information

  1. Cookie settings on Internet Explorer/Edge
  2. Cookie settings on Firefox
  3. Cookie settings on Chrome
  4. Cookie settings on Opera
  5. Cookie settings on Safari
  6. iOS
  7. Android

If there is a cookies block in place, the service offered to the user through the Website will be limited, thus affecting the use of the Website.

For each technical cookie used, the following information is provided: name, the purpose of use and retention period.

Cookie name: sdukouk_session

Purpose: Session id for logged users

Legal basis: Performance of contractual or pre-contractual obligations

Duration: Single browsing session

Cookie name: csrf-token

Purpose: Token used for forms submit to prevent Cross-site request forgery

Legal basis: Performance of contractual or pre-contractual obligations

Duration: Single browsing session

Cookie name: logged_cookie

Purpose: It allows users to login and keep the functionalities of logged users even when the user browses the website

Legal basis: Performance of contractual or pre-contractual obligations

Duration: Single browsing session

Cookie name: privacyCookie

Purpose: It allows to verify if the user who is visiting the Website has already given his consent to the use of cookies

Legal basis: Performance of contractual or pre-contractual obligations

Duration: 1 Day

2.2 First-party: Functional Cookies

Functional cookies give the website the ability to provide enhanced functionality and personalization. They may be set by the Website or by third party providers whose services have been added to the Website pages. Some or all of these services may not function properly, if you do not allow these cookies. To manage your cookie preferences, click here

For each functional cookie used, the following information is provided: name, the purpose of use and retention period

Cookie name: adultCookie

Purpose: 18 year old light box acceptance

Legal basis: Consent

Duration: 1 Day

Cookie name: language

Purpose: It keeps track of the last language used

Legal basis: Consent

Duration: Permanent

Cookie name: country

Purpose: It keeps track of the last country visited.

Legal basis: Consent

Duration: Permanent

Cookie name: city

Purpose: It keeps track of the last city visited.

Legal basis: Consent

Duration: Permanent

Cookie name: last_vhost

Purpose: It keeps track of the last city visited.

Legal basis: Consent

Duration: Permanent

2.3 Third-party: Statistical Cookies

The user may also receive cookies while browsing from different websites or web servers on their computer/device (the so-called "third-party" cookies).

Those cookies are set by third-party providers and used to analyze the website's accesses or visits statistically and are also called "analytics". They are exclusively used for statistical purposes (but not for marketing or profiling purposes) and to collect information in an aggregate form without the possibility of identifying the individual user.

Please find below, for each third-party cookie on the Website, the name and the related link to the website of the said third party, which can be accessed to view the information about the processing of personal data provided by the third party and to withdraw consent, if granted.

  1. Google Analytics

C. Contact

The contact details for the Company are following: 42a Riverside workshops, Pipe House Wharf, Morfa Road, The Strand, SA1 2EN, Swansea, UK

Email address: privacy.uk@sduko.com

D. YOUR PERSONAL DATA PROTECTION RIGHTS AND YOUR RIGHT TO LODGE A COMPLAINT BEFORE THE SUPERVISORY AUTHORITIES